Directs and coordinates activities of the clients in accordance with identified goals and with direction received from the Senior management and the clients’ Board of Directors, in order to obtain optimum efficiency, economy of operations, and maximize the opportunity for community development by performing his / her duties personally or through subordinate staff.

The Property Manager is responsible for the overall direction and coordination of staff activities (Housing Administrators, Maintenance, Cleaners, and Superintendents). He / she carry out supervisory responsibilities in accordance with the Management Services’ policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work, appraising performance, addressing complaints and resolving problems.

Performs duties and responsibilities in the areas of corporate governance, member / tenant services, financial management, maintenance and preventative maintenance management, office and staff administration and community development.

The duties in these areas of responsibility, may include, but are not limited to, any combination of the following tasks:

Core Competencies

The Property Manager must exert an awareness of and understanding of the following competencies within his / her role within the Company:

• Leadership, Change Management, Ethics, Strategic Thinking, Written / Oral communications, Professionalism,
• Problem Solving / Analytical Ability, Customer Service, Interpersonal Skills
• Project Management, Safety and Security Awareness
• Team Work, Managing People, Planning and Organization
• Quality Management, Cost Consciousness
• Initiative, Adaptability, Business Acumen/Creativity
• Attendance / Punctuality, Dependability
• Accountability

Specific Accountabilities

• Act with integrity placing the best interests of the Community Management Services first and foremost and work towards meeting the corporate goals and mission statement.
• Responsible for the financial, administrative and maintenance performance of all sites in his / her portfolio as assigned by the Company.
• Directs compliance of employees with established company policies, procedures and standards such as recommended staffing levels, staffing, training, recommendations for terminations and resolution of employee concerns.
• Adheres to established “Managers Schedule” making recommendations for changes as necessary to the Senior Property Manager.
• Visits all the properties in his / her portfolio a minimum of weekly.
• Assists in the development of and directs compliance with the Community Management Services policy and procedures as well as local, municipal, provincial and federal laws.
• Makes recommendations designed to increase efficiency, revenue, and lower costs for evaluation by the Senior Property Manager.
• Works closely with on-site staff on the development and evaluation of marketing and renting / leasing issues.

Corporate Governance

• Ensure that all required reports and notices are filed with the appropriate government agencies
• Ensure that the Client’s Corporate records are up to date.
• Attend Board of Directors and Members meetings
• Work with the Client’s lawyer on legal matters including eviction, and small claims proceedings
• Work with Federal, Provincial and Municipal agencies such as Canada Mortgage and Housing Corporation (CMHC), the Department of Infrastructure, Municipal Affairs and Housing and Municipal Social Services Departments
• Work with local authorities such as Police, Fire Department and local utilities
• Work with non-profit housing federations such as the Co-operative Housing Federation of Canada – Ontario Region, the Co-operative Housing Federation of Toronto (CHFT), the Agency for Co-operative Housing and the Ontario Non-Profit Housing Association
• Prepare and follow up on insurance renewals and claims
• Ensure that client AIR and yearend tax submissions are completed in a timely manner
• Ensure that a variance explanation letter accompanies the yearend filing documents sent to the applicable government agency
• Respond to all inquiries by both members and non-members.
• Coordinate move in and out activities
• Ensure that all Rent-Geared-to-Income (RGI) applications are processed in accordance with applicable Client by-laws and government regulations

Member Services

Financial Management

• Work with the Board of Directors in preparing the annual Operating and Capital budgets
• Review with Boards their monthly financial statements including the following: o Variance report explaining any current month variances in expenditures over budget, arrears report, balance sheet, Income statement, accounts payable report, cash disbursements, outstanding cheque listing, bank reconciliation, and copies of bank statements
• Ensure that deposits are made on time
• Ensure that late payment, arrears and NSF letters are issued in a timely manner

Office and Staff Administration

• Ensure that the office systems and procedures are efficient and effective
• Ensure that reports, minutes, agendas and other Board / Member documents are prepared
• Ensure that the Clients’ office filing system is current and organized
• Supervise and direct office staff as needed

Community Development

• Ensure that the various Client Committees have the resources or access to the resources necessary in order to achieve their mandates
• Work with the Board and Committees to plan community events

The Facilities Manager is responsible for leading the maintenance and services of our facilities to ensure they meet employee and organizational needs. The ideal candidate is a natural problem-solver who strategically leads at a high level.

POSITION RESPONSIBILITIES

• Lead multi-disciplinary teams of staff, including maintenance, grounds and custodial workers.
• Accurately plan budgets, capital expenses and projects.
• Schedule, assign and perform duties in carpentry, electrical, painting, plumbing, heating / ventilating and roofing.
• Audit and report weekly on facility conditions.
• Inspect buildings, sites and equipment for needed repair and maintenance work.
• Respond to emergency maintenance requests as required; troubleshoot issues to determine cause and solution.
• Assist with construction project management.
• Use computerized tracking system to ensure accurate collection of all maintenance work.

MINIMUM REQUIREMENTS

• Bachelor’s degree or equivalent work experience.
• 5+ years facilities experience preferred.
• Experience working with plumbing, fire protection, HVAC, electrical systems, data centers, landscaping and CMMS.
• Experience supervising maintenance personnel.
• Experience working with vendors and contractors.
• Ability to multitask and oversee concurrent projects.
• Excellent time-management, organizational and communication skills.

BENEFITS

• Full benefit coverage – medical, dental, vision, life.
• RRSP with company match.
• Tuition reimbursement.

 Reporting to the Facilities Manager, the Facilities Supervisor will ensure continuity in the areas of building operations and maintenance, building leases, utility services and maintenance service contracts.
The Facilities Supervisor is responsible for the management of all maintenance personnel, ensures that consistent and effective maintenance programs, policies and procedures are in place to reduce the exposure to risk, responding to internal and external information requests and the leadership, direction and development of staff.
This position will work closely with the Facilities Management Projects team on the delivery of capital initiatives and programs, will be required to assess and respond to operational issues and ensure that the facilities are operated efficiently, safely, and in compliance with all pertinent legislative codes and standards.
The Facilities Supervisor will assist other Facilities Managers as required, and act on their behalf for coverage during vacation, sick days and etc.

Education

• Minimum completed three (3) year Diploma/Degree in mechanical or electrical engineering with a C.E.T designation OR Journeyman/Skilled trades designation with a certificate of qualification from the Ontario Ministry of Skills and Development. If education is in a related field of study, please state how it is relevant.
• Ontario Skilled Tradesman License such as HVAC 313A, or Electrician 309A or Certified Engineering Technologist (C.E.T.) is required.
• Accreditation with BOMI FMA, IFMA FMP would be beneficial.

Experience

• Minimum five (5) years’ progressive management experience in plant, building operations & maintenance, and/or construction field. Experience in managing operations and maintenance teams consisting of skilled trades. Strong client services skills, ability to make decisions on-site and resolve conflicts as they arise. Practical experience on maintaining and operating commercial and industrial heating, air conditioning, ventilation, plumbing and electrical systems and use and technical knowledge of power distribution systems such as UPS, ATS, Generators, Transformers.

Skills

• Ability to interpret facilities infrastructure, mechanical and electrical drawings and specifications.
• Intermediate level user for MS Excel, Word, Project and Access.
• Knowledge of WHMIS, Elevating Devices Act, Workers’ Compensation Act, Ontario Building Code (OBC), Ontario Fire Code (OFC), Occupational Health & Safety Act, Canadian Safety Association (CSA) and Electrical Safety Authority (ESA). Strong operations and service contract management skills.

Planning and Organizing

• Plans, organizes and directs all Facilities Maintenance activities.
• Develops, implements, and monitors maintenance programs and procedures. Makes improvements as required.
• Assists in developing the Facilities Maintenance budget and operates within allocated resources; ensures the efficient and effective use of human, fiscal, and physical resources.
• Assists Facilities Manager in identifying and planning for the acquisition of capital equipment and capital improvements.
• Assists Facilities Manager in developing strategies for reducing exposure to risks and ensures that the facility complies with codes/regulations, health and safety requirements, etc.
• Assists Facilities Manager in identifying and developing business plans to address maintenance and facility renewal.
• Works closely with other service departments to ensure the facilities are maintained to a high standard and efficient operation
• Utilizes knowledge of technical concepts, methods, and procedures to implement and manage Facilities Maintenance related programs.

Implementing

• Establishes and implements preventive maintenance programs, lease management, utility services and maintenance service contracts within allocated resources. Makes improvements as required.
• Ensures that the computerized maintenance management system is being operated and maintained efficiently and effectively for optimizing facility longevity and customer service.
• Develops proposals for existing and/or new systems, which result in improved services and cost savings, while providing improved customer service.

Management

• Provides leadership to Maintenance support staff
• Provides Maintenance staff training programs for continuous improvement in building operations and maintenance, security, health and safety, and other job related training.
• Assists Facilities Manager in compiling, analyzing, and presenting statistical data regarding buildings.
• The Facilities Supervisor will assist other Facilities Managers as required, and act on their behalf for coverage during vacation, sick days and etc. If necessary, the Facilities Supervisor may be reassigned to another campus to meet the College’s needs.
• Represents Facilities Management department for the campus.
• Prepares, reviews, and approves Facilities Management maintenance purchase requisitions.

Role Purpose: Responsible for providing leadership and direction to the Sanitation team to achieve full plant compliance with personnel safety, food safety, sanitation/cleaning requirements pertaining to all regulatory, customer, and internal GMP’s and written procedures. Ensures team operational effectiveness and efficiency.

KEY ACCOUNTABILITIES & ACTIVITIES:

• Responsible for the safety of all team members including handling of chemicals, lock out/tag out and safe work procedures.
• Responsible for plant cleanliness and food safety, quality and compliance with legal regulations, as defined in departmental procedures.
• Ensures that Company and Sanitation department daily objectives are achieved in a timely manner, and in compliance with all applicable Company and/or Regulatory requirements and standards through effective direction and coordination of the Sanitation department workload.
• Ensures that Sanitation department equipment and systems (central systems, recycling area, soap room and janitorial, etc.) are current and in proper functioning order by ensuring all employees adhere to an effective preventative monitoring program, and through timely interaction with the engineering and maintenance departments, and/or external suppliers and industry groups.
• Helps ensure compliance with all applicable Company and/or Regulatory requirements and standards by contributing to the development, implementation, and maintenance of Sanitation department programs, polices, and procedures.
• People Supervision: organize and supervise the activities and work of a small team of subordinates to ensure that all assigned work activity is carried out in a safe, efficient and procedurally compliant manner; provide formal and informal feedback to subordinates to ensure their continuous development and overall contribution to the achievement of Maple Lodge Farms business strategy; and manage and direct all work activities within the context of the Collective Agreement including coaching, counselling and formal discipline.
• Policies, Processes & Procedures: follow all relevant departmental policies, processes, standard operating procedures, collective agreement and instructions so that work is carried out in a controlled and consistent manner; and assist in the development, implementation and maintenance of improved department specific processes, policies and procedures.

SAFETY, QUALITY, & ENVIRONMENT ACCOUNTABILITIES:

• Promote and comply with all Health & Safety, Quality Assurance, and Environmental Management policies, procedures and controls to ensure a healthy and safe work environment.
• Comply with Good Manufacturing Practices laid out by the company.
• Actively participate in all internal and external audits.
• Investigate, find root cause, determine corrective action and/or preventative measures and follow up on any deviations noted while performing assigned tasks.

Necessary Knowledge and Experience:

• Minimum 2 years’ relevant supervisory/managerial experience in the food industry, quality assurance, and/or sanitation;
• Working knowledge of regulatory standards (CFIA, etc.), GMP, HACCP, BRC, etc.;
• Working knowledge of Occupational Health and Safety Act (OHSA), WHMIS;
• Analytical, with problem-identification and problem-solving capabilities;
• Knowledge of process improvement tools;
• Ability to excel in a fast-paced environment where attention to detail and effective multi-tasking is essential;
• General computer skills (MS Office).

Education and/ Certification Requirement: Post-Secondary Degree or Diploma in related field,

Competencies:

• Building Trust – Builds strong relationships on a foundation of trust, loyalty and authenticity.
• Driving for Results – Relentlessly pursues quantifiable and measurable results: identifies areas for improvement and executes changes as necessary.
• Communication & Listening – Encourages open and honest communication with the team, communicates messages clearly and concisely and listens attentively to others.
• Initiative – Proactively seeks new opportunities and challenges; takes ownership and accountability for enhancing results or minimizing problems.
• Builds Networks – Builds strong relationships with peers, partners and key stakeholders, cultivating meaningful connections.
• Awareness & Insight – Assesses one’s own abilities, understands how actions impact perceptions and thrives within our culture, climate and organization at all levels.

We thank all applicants for applying however only those chosen will be contacted.

Job Type: Full-time

Experience:

• Sanitation Supervisory: 2 years (Required)
• Supervisory: 2 years (Required)
• Managerial: 2 years (Preferred)

Education:

• Associate (Required)